FAQ

How can I erase my Infinitebook?



How can I save my pages?

(the app featured is the CamScanner)


Shipping Time (without customisation):

Portugal: 2 to 4 business days 
Europe: 10 to 12 business days 
International: 15 to 17 business days 



How can I change my order?
If you want to change your existing order, please email us at [email protected]

What kind of markers can I use?
We only recommend the Staedtler Lumocolor Correctable black and red. Other colors may smudge. Regular whiteboard dry erase markers may smudge.

Does it smudge?
The included marker ink dries in about 6 seconds. After that you can safely place your hands over the ink or close the infiniebook. To prevent small non-permanent smudges when erasing, wait 6 seconds.

How can I erase my infinitebook?
You can erase your infinitebook using the marker eraser or for better results, a moist cloth. If the ink is on the infinitebook for more than 1 month, we recommend our cleaning kit. It comes with a micofiber, a spray bottle to fill with water and a sponge.

Do you offer bulk discounts?
Yes, please contact us at [email protected] We can also customise the infinitebook for your company or school. Minimum quantity required.

Where can I buy it?
Outside Portugal you can buy it at our website or Amazon